CapTrader vs Pepperstone — which broker is better?

Pros

• BaFin-supervised German investment firm (institution number 10156708) with a Düsseldorf address, German contract law and a free German hotline until 20:00
• Eurex options and futures at EUR 2.00 per contract, Mini-DAX futures at EUR 1.00 and CME Micro E-minis at USD 1.25 — competitive with anything available to German retail traders
• Access to over 160 market destinations, more than 1.2 million instruments, one million-plus bonds and 37,000 funds from a single multi-currency account
• No account fee, no custody fee, no inactivity fee, and free real accounts on TWS, CapTrader Desktop, AgenaTrader Andromeda and the TraderFox Trading-Desk
• German shares on Tradegate, gettex, Chi-X and Turquoise DE from a EUR 2.00 minimum — noticeably cheaper than the EUR 4.00 Xetra minimum for small orders
• Trustpilot rating of 4.9 from more than 800 reviews, with support consistently named as the reason
• Interactive Brokers' execution stack underneath: SmartRouting, real-time margining, more than 60 order types and a mature API

Cons

• No Abgeltungsteuer is withheld. German investors gain a compounding advantage but must declare everything themselves via Anlage KAP, and a Freistellungsauftrag is not possible — for many people that alone rules CapTrader out
• Commissions are a visible markup on Interactive Brokers' own schedule: 0.10% with a EUR 4.00 Xetra minimum against IBKR's 0.05% and EUR 1.25, and USD 0.01 per share against IBKR's USD 0.0035
• Currency conversion costs 0.3 basis points with a EUR 3.75 minimum — one and a half times what IBKR charges direct, and the minimum bites on every small conversion
• Investor compensation for EEA clients is the Irish scheme's 90% of EUR 20,000, thin against the German EUR 100,000 deposit guarantee investors are used to
• EUR 2,000 minimum deposit and per-order minimums make small, regular ETF purchases uneconomic; there are no free savings plans
• No spot crypto — only Bitcoin futures and exchange-traded products — and real-time market data is a paid monthly subscription per exchange

Pros

• Razor all-in EUR/USD cost of about 0.8 pips - a 0.0 to 0.1 pip raw spread plus USD 3.50 per lot per side
• No inactivity fee, no account-keeping fee and no account closure fee, confirmed on Pepperstone's own costs page
• Five execution venues on one account: MT4, MT5, cTrader, TradingView and the in-house Pepperstone Platform
• Three top-tier licences - FCA 684312, ASIC AFSL 414530 and BaFin 151148 - so most clients contract with a tier-1 supervised entity
• EUR, CHF and GBP accounts at every European entity (UK, Cyprus, Germany), which removes a layer of conversion cost for European clients
• Account approval typically inside 4-8 hours, with a USD 10 minimum first deposit and no minimum by bank transfer
• Active Trader rebates take the all-in EUR/USD cost down to roughly 0.26 pips at high volume
• UK clients get the same book as spread bets, with EUR/USD from 0.6 points

Cons

• Everything is a CFD. You never own the share or ETF, so there are no voting rights, no transferable holdings and no dividend tax reclaim
• Overnight financing on index and share CFDs is charged at 2.5 percent over the benchmark rate, which quietly punishes anyone holding for more than a few weeks
• No options, futures, bonds or mutual funds - the product shelf is narrow next to a full-service broker
• Education is a webinar and article archive rather than a curriculum; ForexBrokers.com marks it down for having no interactive courses or quizzes
• FIX API access is reported to need around USD 250 million in monthly volume, so systematic traders are confined to MT4, MT5 or cTrader automation
• Pepperstone publishes no headline currency conversion rate, which makes the true cost of a US share CFD from a EUR account hard to model before you trade